We, Touchpoint, are committed to respecting and protecting the privacy of anyone using our website and services, and the confidentiality of any personal information that is provided to us. The purpose of this statement is to set out how we use any personal information that we obtain from you and outline your rights and protection.
We are governed by the General Data Protection Regulation (GDPR) which replaced the Data Protection Act 1998 from 25 May 2018
It covers the collection, protection, use and your rights of the personal information which you have provided to Touchpoint.
In general you can visit our website without telling us who you are and without revealing information about yourself. If however you use our site you will need to register and you will be asked to provide certain information, such as your contact details. We will store this data and hold it securely on computer or otherwise. At that time you will be requested to give your express permission to allow us to use your personal information for marketing, customer and product analysis and to enable us to review, develop, and improve our service.
We may use information that you provide to register you with our website and to administer it.
No information will be collected without your consent and if you are under 16 that consent will be provided by your parent or guardian, unless for preventive or counselling services offered directly to you.
Your personal information will not be used for marketing purposes without your express consent.
Our Privacy Notice underpins the high data protection standards that Touchpoint guarantees under the Regulations. A copy will be sent to you on request and can be found on the Touchpoint’s website.
Your rights as a supplier of personal information to Touchpoint to use are as follows:
Your data is processed in accordance with the 6 data processing principles required under the Regulations, monitored, audited every two years and maintained securely. Please note that whilst we endeavour to take all reasonable steps to protect your personal information, we cannot guarantee the security of any data you disclose online, and we will not be responsible for any breach of security unless, it is due to our negligence or wilful default.
Any personal data which under GDPR is categorised as Special Categories, (formerly Sensitive Personal Data) is stored apart, with additional security protection.
- Racial or ethnic origin
- Political opinions
- Religious beliefs or other philosophical beliefs of a similar nature
- Trade Union membership
- Genetic data, biometric data for the purpose of uniquely identifying a natural person
- Physical or mental health or condition
- Sex life or sexual orientation information
- The commission or alleged commission by the Data Subject of any offence
- Any proceedings for any offence that is currently ongoing
You have the right for your personal data not to be included in any automatic decision making and profiling for marketing purposes. If we wish to use your personal data we will contact you and obtain your express permission. At that time we will confirm that our profiling procedures are in accordance with the Regulation requirements.
You have the right to request Touchpoint to remove any personal information held in its records.
You have a right to request a copy of your personal information held on your behalf without any cost to you.
You have the right to instruct us to correct any personal records held subject to proof of the accuracy of the revised information.
You have the right to receive the details of your personal data in electronic form.
In the event that you wish to discuss any aspect of your stored personal information you should contact the Data Protection Officer at Touchpoint, telephone: 07572 114882 or alternatively email firstname.lastname@example.org
Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.
To find out more about cookies including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
You may opt out of receiving information from us by email, telephone, fax, or post, by instructing us. You can phone on number 07572 114882 or email us at email@example.com
Last updated: V4 June 2023